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Answers before you order

Questions, answered

Payment, delivery, packaging and products in one place. If your question is not here, send us a message and we will reply by email.

01

Ordering and payment

Placing an order and paying by Interac e-Transfer.

No. Add products to your cart and check out as a guest. An account is optional and only lets you see past orders and reorder faster.

By Interac e-Transfer from any Canadian bank. After you place your order, the confirmation page and email show the recipient name, the email to send to, the exact amount and the security answer, each with a copy button.

Only your last name. Do not mention the store, a brand, a product or an order number anywhere in the transfer.

Use the security answer shown on your payment page and in your confirmation email. Many banks deposit automatically and never ask.

Payments are matched to orders by hand. When yours is matched, your order moves to processing and you get an email.

Yes, as long as it has not shipped. Use our contact form with your order number and the change you need.

02

Shipping and delivery

Costs, timing and packaging.

Canada Post Xpresspost is $30 and free on orders of $300 or more. Purolator or FedEx is $60 and free on orders of $1,000 or more.

Within 72 hours of your payment arriving. We pack seven days a week, and the tracking number is emailed to you as soon as the parcel is booked.

Counted in business days from the tracking email: BC 1 to 2, Alberta 2 to 3, Saskatchewan and Manitoba 2 to 4, Ontario 3 to 4, Quebec 3 to 5, Atlantic Canada 4 to 6 and the territories 5 to 10. Weather and holidays can add a day or two.

In a plain sealed box with a neutral return address. Nothing on the outside says what is inside or where it came from.

Yes with Canada Post Xpresspost. Purolator and FedEx need a street address. For apartments, add your unit and buzzer number.

No. We ship to addresses in Canada only.

We reship it free. Send us your order number and tracking number; the delivery guarantee page explains what else to include.

03

Products

Brands, photos, supplies and stock.

Zionova and Genetix Pharma for injectables and orals, Vita Science for research peptides, and our own line of lab supplies such as bacteriostatic water, syringes and sterile vials.

Yes. Each photo shows the product we ship, so you can check the label, strength and packaging before you order.

No. Product pages show label and clinical reference information only. Speak with a doctor about anything you plan to take and get bloodwork done before and after.

Freeze-dried powders such as peptides need bacteriostatic water to mix and insulin syringes to measure. Oil-based injectables need regular syringes. Your cart suggests what fits your order.

Most do. Enter your email on the product page and we will let you know the moment it is back in stock.

04

Safety and legal

Age, the law and your health.

Adults aged 18 or older with a Canadian shipping address.

Anabolic steroids are listed in Schedule IV of the Controlled Drugs and Substances Act. You are responsible for knowing and following the laws that apply to you. This is general information, not legal advice.

Yes. Talk to a doctor before using any compound, and ask about bloodwork such as a lipid panel, liver enzymes, hematocrit and hormone levels before and after.

05

Account and privacy

Your details and how to reach us.

We use them to process and ship your order and to answer your messages. Couriers receive your name, address and phone number. The privacy policy has the details.

No. We do not take card payments; you pay through your own bank by Interac e-Transfer.

Use the contact form or use our contact form. Include your order number if you have one.

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