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4.9 from 630 real reviews
  • Free Xpresspost over $300
  • Tracking within 72 hours
  • Lost or seized? Reshipped free
  • Pay by Interac e-Transfer
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Delivery and tracking

Track your order

Look up an order with its number and email, or open a tracking number with the carrier. Tracking numbers are emailed within 72 hours of payment.

Order status

Look up your order

Your order number is in the confirmation email and on the payment page. Use the email address you checked out with.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Already shipped

Have a tracking number?

Paste it here and open it with the carrier that sent your parcel. Xpresspost numbers are 16 digits.

How delivery works

From payment to your door

01

Payment arrives

We match your Interac e-Transfer to your order and email you once it is confirmed.

02

Packed in Vancouver

Orders are packed seven days a week in a plain sealed box with a neutral return address.

03

Tracking emailed

Your tracking number arrives by email within 72 hours of payment.

04

Delivered

Xpresspost reaches BC in 1 to 2 business days and the territories in 5 to 10. The chart below has every province.

Business days after tracking

Days to your province

1–2BC
2–3AB
2–4SK / MB
3–4ON
3–5QC
4–6Atlantic
5–10Territories

Canada Post

Xpresspost $30

Free on orders of $300 or more. Delivers to P.O. boxes.

Courier

Purolator or FedEx $60

Free on orders of $1,000 or more. Needs a street address.

Guarantee

Lost or seized?

We reship it free. See how to claim.

More help

Still need something?

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