Ordering online always involves trust. With products that are not sold through pharmacies, that trust matters more. This guide lists what to check before ordering from any Canadian supplier, ourselves included, and explains why domestic shipping generally carries fewer problems than international orders.
- A real way to contact the seller, and actual answers to questions, is the first test.
- Reviews that include critical ones and store replies are more trustworthy than walls of five stars.
- Clear policies on delivery, lost parcels and wrong items show how a seller handles problems.
- Domestic shipping avoids customs seizures and long delays common with international orders.
1. Can you reach them?
Look for an email address or contact form, and try it with a question before ordering. A seller that answers clearly and promptly is more likely to help if something goes wrong. Be wary of sellers that only communicate through disappearing messages or refuse to answer basic questions.
2. Are the reviews real?
Genuine reviews vary: some short, some detailed, some critical. A site where every review is a glowing five stars from the same week, with no store replies to any complaints, deserves suspicion. Look for written reviews tied to specific products and for how the store responds. Our customer reviews page shows every written review, newest first, including lower ratings.
3. Are the policies clear?
- How long until a tracking number?
- What happens if a parcel is lost or seized?
- What if the wrong item arrives?
- What payment methods are used, and what are the instructions?
Policies written in plain language, with specific timeframes, are a good sign. See our delivery guarantee as an example of what to look for.
4. Is product information honest?
Real product photos, clear strengths and pack sizes, batch and expiry information, and factual descriptions are signs of a careful seller. Claims of miracle results, dosing plans for beginners or “no side effects” are not.
5. Domestic or international?
Orders shipped within Canada avoid the customs inspection that international parcels go through. International orders are more likely to be delayed or seized at the border, and importing controlled substances is an offence under the Controlled Drugs and Substances Act. Domestic shipping also means faster delivery and simpler problem-solving.
6. How are payments handled?
Interac e-Transfer is common among Canadian sellers. Check that payment instructions are clear and consistent, and be cautious if a seller suddenly changes payment details mid-order or asks for unusual methods.
Prices far below everyone else, no contact options, pressure to pay quickly, no tracking, changing payment details, or refusal to stand behind products.
7. Start small
A small first order tests communication, delivery time, packaging and product presentation before committing to more.
8. Watch how they handle problems
Every seller has occasional problems: a delayed parcel, a damaged box, a mix-up in an order. What separates trustworthy sellers is how they respond. Look at how complaints in reviews were handled, ask what happens if something goes wrong, and note whether answers are specific or evasive. A seller that replaces a lost parcel without argument is worth more than one with slightly lower prices.
After it arrives
Check seals, labels, batch numbers and expiry dates against the order; see spotting counterfeits. Report anything wrong promptly with photos.
Ordering, delivery and paymentRead our FAQOpen FAQ
Frequently asked questions
Is it safer to order from a Canadian supplier?
Domestic shipping avoids customs seizures and international delays, and problems are easier to resolve.
How can I tell if reviews are fake?
Look for variety, specific details, critical reviews and store replies. Uniform five-star reviews posted together are a warning sign.
What should a good delivery policy include?
A tracking timeframe and a clear promise for lost, seized or wrong items.
Educational information only. Nothing here is medical advice or a recommendation to use any product. Anabolic steroids are Schedule IV under the Controlled Drugs and Substances Act. Talk to a doctor and get bloodwork before and after using any compound.
